To those whose websites is currently down:
We've noticed that some of our customer's account was hacked and data has been locked by hackers. We now have a solution to resolve this problem. However, we need time to fix your account. Please stay tune, we will provide more updates as we are recovering your account right now.
At the same time, we already have experts working on a new system that will prevent such issue from occurring again in the future. We will dedicate all of our time, money and knowledge on this matter so no customers of ours have to face this again.